For Kent RO service, here are some key steps to follow:

1. Identify Service Needs

  • Filter Replacement: Typically, pre-filters need replacement every 6-12 months, while the RO membrane may last 2-3 years.
  • Regular Maintenance: Routine checks and sanitization are crucial for optimal performance.

2. Contacting Kent Support

  • Official Website: Visit the Kent RO official website to access customer service or request a technician.
  • Customer Care Number: Call their customer care line for immediate assistance or to schedule a service.

3. Service Options

  • Annual Maintenance Contracts (AMC): Consider an AMC for regular servicing, which often includes filter replacements and technician visits.

4. Troubleshooting Common Issues

  • Low Water Flow: This might indicate clogged filters or a malfunctioning pump.
  • Bad Taste or Odor: Usually a sign that filters need replacing.
  • Leakage: Check all connections and fittings for signs of leaks.

5. DIY Maintenance Tips

  • Regular Cleaning: Wipe down the exterior and ensure the area around the purifier is dry.
  • Monitor TDS Levels: Regularly check the Total Dissolved Solids (TDS) level of your water to ensure the system is functioning properly.

6. Finding Local Technicians

  • If you prefer local services, look for certified technicians who specialize in Kent RO systems, checking reviews for reliability.

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