For Kent RO service, here are some key steps to follow:

1. Identify Service Needs

• Filter Replacement: Typically, pre-filters need replacement every 6-12 months, while the RO membrane may last 2-3 years.
• Regular Maintenance: Routine checks and sanitization are crucial for optimal performance.

2. Contacting Kent Support

• Official Website: Visit the Kent RO official website to access customer service or request a technician.
• Customer Care Number: Call their customer care line for immediate assistance or to schedule a service.

3. Service Options

• Annual Maintenance Contracts (AMC): Consider an AMC for regular servicing, which often includes filter replacements and technician visits.

4. Troubleshooting Common Issues

• Low Water Flow: This might indicate clogged filters or a malfunctioning pump.
• Bad Taste or Odor: Usually a sign that filters need replacing.
• Leakage: Check all connections and fittings for signs of leaks.

5. DIY Maintenance Tips

• Regular Cleaning: Wipe down the exterior and ensure the area around the purifier is dry.
• Monitor TDS Levels: Regularly check the Total Dissolved Solids (TDS) level of your water to ensure the system is functioning properly.

6. Finding Local Technicians

• If you prefer local services, look for certified technicians who specialize in Kent RO systems, checking reviews for reliability.